Frequently Asked Questions

Select your institution for detailed requirements:

You may find the forms by visiting the Student Health and Well Center website and selecting the institution you plan to attend, AUCC SHWC Immunization Records for Compliance. Exemption request forms may be accessed on the Point and Click Portal under the Downloadable Forms tab or on our website.

Please allow 10 business days for processing immunization information. If they are not approved by then, please check the messages on your Point and Click Portal to see if you have received a message with feedback from our team.

For privacy and security of health information, immunizations cannot be emailed, faxed, or accepted in person. Immunizations can only be uploaded on the Point and Click . Please do not request your doctor to fax your records directly to our office. You are responsible for uploading your records into the Point and Click Portal and entering in all required data.

You can find exemption forms on the under "Downloadable Forms".

You can also find the forms on our website.

Please note: Religious Exemption forms require notarization by an official notary.

Exemption forms are reviewed and approved by doctors in the clinic. Please allow up to 10 business days for review.

In the event you do not have a religious leader to speak on your behalf for the vaccine/vaccines you are requesting, you may visit the website to obtain a Religious Exemption Affidavit form.

You will need to complete the affidavit and have it notarized. After you have completed the form, you will need to upload it into the along with your Religious Exemption forms for approval by our physician. Once your documents have been approved your requirement status will change from Non-Compliant to Compliant.

The purpose of this policy is:

To ensure that students are safe and protected against communicable diseases that are preventable and may cause serious illness or death.
To reduce the likelihood of the spread of preventable diseases or a threatened epidemic on a university campus.

Yes, all requirements are the same.

Yes, the requirements are the same. All immunization documents must be submitted in English. If you are unable to obtain certain vaccines that are not available in your country prior to arrival, please contact our office for accommodation by calling (404) 756-1241 or emailing SHWCrequests@msm.edu.

Yes, all documents submitted for immunization review must be in English. If you have immunization documents that are not in English, you must have these documents professionally translated.

We provide travel health visits to review your immunizations and determine what vaccines or malaria-prophylaxis may be necessary based on the country you are traveling to. We do not carry vaccines such as Typhoid, Yellow Fever, Polio, or Japanese Encephalitis in our clinic.

You can always type Morehouse/Clark Atlanta/Morehouse School of Medicine patient portal into your web browser, and it should be the first option on your search engine. Or click here to access the Point and Click Portal.

The access code is sent to your student email address.

If you are an admitted student, and cannot access your school email, please check your personal email received from your institution that was provided to you with the Step-By-Step Instruction Checklist of how to access your email.

Your username is everything that appears before the 鈥淍鈥� sign of your student email.

For example, if your email is john.doe@college.edu your username will be 鈥渏ohn.doe鈥�.

Please visit the Patient Portal page on our website and submit a ticket using the 鈥淩eport Student Login Issues鈥� link.

Morehouse College, CAU and Spelman鈥檚 health insurance plans are administered through United Healthcare (UHC). If you sign up for this insurance, it is important that you log into the to obtain your subscriber number and ID. (uhcsr.com)
鈥淢orehouse School of Medicine (香蕉视频) offers Aetna Student Health insurance for its students. You can access your insurance ID card and subscriber number for creating your membership login by visiting the website (). Information for the Medical, Dental, and Vision plans can be found through this portal. Please include the 鈥淢000鈥� prefix with your student ID when accessing your Aetna health insurance ID card.鈥�

Insurance is issued through your respective institution, please access your banner account to opt-in/out of insurance benefits.

If further assistance is needed, please contact:

Clark Atlanta University studacct@cau.edu
Morehouse College studentfinancialservices@morehouse.edu
Morehouse School of Medicine destani@hsac.com

Morehouse Healthcare participates in most major insurance plans.

However, it is the responsibility of the student to check with their insurance provider to see if they are covered at our clinic. If you are an out-of-state student, the insurance coverage needs to include a 鈥減oint of service plan for out of state.鈥�

Out-of-state Medicaid is not accepted in Georgia.

Yes, you can be seen in the clinic if you do not have insurance. There is no charge for you to see a provider.

Though we do not charge for clinic visits, it is important that students have health insurance to cover services that are not covered by the student health fee (e.g., laboratory services, medications sent to a pharmacy, radiology services, immunizations, etc.).

Contact the following for assistance:

Clark Atlanta University studacct@cau.edu
Morehouse College studentfinancialservices@morehouse.edu
Morehouse School of Medicine destani@hsac.com

Students pay for medical and behavioral health visits offered at the SHWC through the student health fee portion of their tuition. However, some services that may be included in the visit, such as laboratory services, radiology, immunizations, certain procedures, and some medications are billed to the students鈥� insurance. We do offer some medications for free through our in-house dispensary including many antibiotics and over-the-counter cold and flu medicines.

Health care visits for acute illnesses and injuries, immunizations, STI testing, women鈥檚 health (including IUDs and Nexplanon placement,) health education, primary healthcare, mental health visits (with psychiatrists and psychologists), and allergy injections.

Questions about billing should be directed to our billing department. Most bills received by students are from LabCorp. Please contact LabCorp with questions about these bills.

Yes, you will be charged a $10 fee if the appointment isn鈥檛 canceled within 24 hours.

The AUCC-SHWC will prescribe some medications that are dispensed at the AUCC-SHWC at no fee. Some medications are prescribed, you will pick up at a pharmacy and you may incur a fee.

Yes. Students who are not in compliance with their Institutions immunization policy will have a Medical Hold placed on their student account until they have met the requirements. The Medical Hold may prevent a student from receiving a housing assignment, moving into the dormitories, accessing enrollment information, course data, academic transcripts, and other institution services.

If you have a Medical Hold on your account, please check the Point and Click to verify which immunizations you are missing. You can see which items are missing by checking your Medical Clearances tab.

Please allow up to 10 business days for processing immunization information. If they are not approved by then, please check to see if you have any messages within your Point and Click patient portal.

Please allow at least 24-72 business hours for the information to be updated and reflected in your banner account.

You can make an appointment to seen by accessing the Point and Click and scheduling online or by phone 404-756-1241.

Notify the AUCC-SHWC as soon as possible, ideally 24 to 48 hours in advance.

You can cancel/reschedule your appointment online in the Point and Click Portal or by emailing SHWCrequests@msm.edu

Bring your student ID, insurance card, a list of medications, medical history and any questions or symptoms you want to discuss

If you鈥檙e more than 15 minutes late, and the healthcare provider can鈥檛 see you, you will need to reschedule your appointment.

Appointments typically last 15-45 minutes, depending on the reason for your visit.

Your healthcare provider will either contact you by phone or send you your test results through the PnC portal.

Call 911 or go to the nearest emergency department if your illness is severe or you are at high risk instead of waiting for an appointment at the AUCC-SHWC.
Seek medical attention if you have any of the signs below:
- Trouble breathing
- Persistent pain or pressure in the chest
- New confusion
- Inability to wake or stay awake
- Pale, gray, or blue colored skim, lips, or nail beds, depending on skin tone

SHWC has extended hours of operation on Monday and Wednesday until 8pm. Students can contact SWHC at 404-756-1241 to schedule an appointment.

Schedule COVID-19 Telehealth visit

Student should contact SHWC after hours line for guidance at 404-756-1241 OR
Student may seek medication attention at nearest urgent care facility
Symptoms that can be evaluated and treated at an urgent care clinic include:
- Fever without a rash
- Vomiting or persistent diarrhea
- Abdominal pain
- Wheezing or shortness of breath
- Dehydration
- Moderate flu-like symptoms

Urgent Care	Address	Contact	Hours
	450 14th Street NW Atlanta, GA 30318	(404) 480-9797	Mon-Fri & Sat. Sun 8:00 am - 8:00 pm
	1220 Caroline Street Suite A-230 Atlanta, GA 30307	(678) 710-3980	Mon-Fri & Sat. Sun 8:00 am - 8:00 pm
	1025 Veterans Memorial Hwy SE #720 Mableton, GA 30126	(770) 732-0720	Mon-Fri & Sat. Sun 8:00 am - 8:00 pm
	882 Ponce De Leon Ave NE, Atlanta, GA 30306	(770) 809-3034	Mon-Fri & Sat. Sun 7:00 am - 7:00 pm
	2292 Peachtree Rd, Atlanta, GA 30309	(404) 996-0120	Mon-Fri & Sat. Sun 8:00 am - 8:00 pm
	3515 Camp Creek Pkwy East Point, GA 30344	(404) 344-7337	Mon-Fri & Sat 8:00 am - 8:00 pm Sun 8:00 am-5:00 pm
	2140 Peachtree Rd NW #232, Atlanta, GA 30309	(678) 805-7425	Mon-Thurs 8:00 am - 8:00 pm Friday 8:00am-7:00 pm Sat & Sun 9:00 am -6:00 pm
	2429 MLK Jr Dr SW CVS Pharmacy Atlanta, GA 30311	(404) 691-3344	Mon-Fri 8:00 am - 1:30 pm \| 2:30 pm - 6:30 pm Sat 9:00 am - 1:30 pm \| 2:00 pm - 5:30 pm Sun 9:00 am - 1:30 pm \| 2:00 pm - 4:30 pm
	1170 Cleveland Ave Suite 100, Atlanta, GA 30344	(404) 466-7900	Mon-Fri & Sat. Sun 7:00 am - 7:30 pm
	3730 Carmia Drive SW Suite 110 Atlanta, GA 30331	(404) 344-7286	Mon-Fri & Sat. Sun 8:00 am - 7:30 pm
	3580 Atlanta Ave, Hapeville, GA 30354	(404) 768-3351	Open 24 hours

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